Terms of Service

Last updated: May 2026

Welcome to RoyalPets. By accessing or purchasing from our store (royalpets.store), you agree to be bound by these Terms of Service. Please read them carefully.

1. General

RoyalPets operates this online store. Throughout the site, the terms we, us, and our refer to RoyalPets. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these terms.

2. Products & Pricing

We reserve the right to modify or discontinue any product at any time. Prices are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of a product.

• All prices are listed in USD unless otherwise stated
• We reserve the right to refuse service to anyone for any reason at any time
• Product images are for illustration purposes; slight variations may occur

3. Orders & Payment

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method. We reserve the right to cancel any order that appears fraudulent or in violation of our policies.

4. Shipping & Delivery

Delivery timeframes are estimates only. RoyalPets is not liable for delays caused by customs, courier issues, or circumstances beyond our control. Please refer to our Shipping Policy for full details.

5. Returns & Refunds

We offer a 30-day return policy on eligible items. Please refer to our Return & Refund Policy for complete terms.

6. Intellectual Property

All content on this website — including the RoyalPets brand name, logos, product names (AquaGo™, SmartFeed Pro™, CleanPaw™), images, and copy — is the exclusive property of RoyalPets. Unauthorized reproduction or use is strictly prohibited.

7. Limitation of Liability

RoyalPets shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability in any matter related to this site shall not exceed the amount paid for the relevant product.

8. Governing Law

These terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of UAE courts.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the store after changes constitutes acceptance of the new terms.