Privacy Policy
Privacy Policy
Your privacy matters to us. Here is exactly how we handle your data.Last updated: May 2026
Who We Are
RoyalPets is an e-commerce store based in the United Arab Emirates, operating at royalpets.store. We sell premium pet accessories and smart pet products to customers across the UAE, GCC, and internationally.
Information We Collect
When you place an order or create an account, we may collect:
- Name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely — we never store card details)
- Order history and preferences
- Device and browser information for analytics
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To improve our products and customer experience
- To send promotional emails (only if you opt in)
- To comply with legal requirements
Sharing Your Information
We do not sell your personal information. We may share limited data with trusted third-party service providers who help us operate our store, including:
- Shopify — our e-commerce platform
- Courier partners — for order delivery
- Payment processors — for secure transaction handling
Cookies
We use cookies to enhance your browsing experience, track site performance, and enable marketing tools. You can control cookie settings in your browser at any time.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, email us at awad.prox@gmail.com.
Data Security
Our store runs on Shopify, which uses industry-standard SSL encryption to protect all data transmitted through our website. We take reasonable precautions to prevent unauthorized access to your information.